Wholesales Supply & Procurement

FAQ

Payment
Get the payment related Query Answers.
- Can I pay by PayPal ?
  HorecaMarket.Global does not accept PayPal.
- When will my card be charged?
  Your card will be charged once your order has been confirmed.
  If you decide you want to return a product, the amount will be credited back to your card account, subject to our Returns Policy. Please note, that certain products are subject to the Vendor’s Returns policy, which is published on the Vendors store home page.
- Which type of Payment Cards do you accept?
  At HorecaMarket.Global, you can easily and securely pay by card.
  We accept MasterCard, Visa, and American Express, in addition to Debit cards.
- How do I apply for a Credit Account?
  First, you must have a basic account profile with HorecaMarket.Global. Once logged in to the account, you will see an option to Apply for Credit.
  Credit Accounts are granted to approved businesses, only when the usual Credit Application criteria has been met.
  Above a certain limit, a Credit Account must be guaranteed by a Guarantor, which may or may not be a Director of the Company who operates the business account.
- Can I pay by Direct Debit?
  Yes, this is our preferred medthod of payment on the platform.
- Can I set up Automatic Credit Card Payments?
  HorecaMarket.Global have multiple payment options, including credit cards. These are charged according to your existing terms, which can be automatically marked to be paid on the Invoice Due Date.
  All payments by Credit Card incur a Credit Card Surcharge which is provided by Stripe Payments @ 1.8% (as of 25-4-2021)
- Does HorecaMarket.Global charge a Credit Card Surcharge?
  All payments by Credit Card incurr a Credit Card Surcharge which is provided by Stripe Payments @ 1.8% (as at 25-4-2021)